Refund policy

60 Day Money Back Guarantee 
If you are not completely satisfied with your purchase, you can request to return your item within 60 days, and we will refund you in full. 
To start a return, you can contact us at Contact@birde.co. If your return is accepted, we’ll send you a free return shipping label, and instructions on how and where to send your package. Please ensure you request a return authorization from us before sending; otherwise, we will be unable to accept your return. You can always contact us for any return questions you may have at Contact@birde.co.

Damages and Issues
As soon as you receive your product delivery, please inspect your order to ensure it is what you ordered, it has not been damaged in transit, and it operates properly. If you have any concerns, don't hesitate to get in touch with us at Contact@birde.co.

Refunds
Once your return has been confirmed you will be refunded on your original payment method. Refunds from your bank or credit card can take some time to process so, please be patient and contact your bank if you have extended delays.